Walpole & Partners Privacy Policy
Effective date: Oct 2023
This Privacy Policy describes how we collect, use, and share your personal data in compliance with the Personal Data Protection Act (PDPA) of Singapore.
Grounds for Data Collection
The collection, use, and disclosure of your personal data are necessary for us to fulfill our contractual obligations to you, provide you with our services, protect our legitimate interests, and comply with legal and regulatory obligations under Singapore law. By using our Site, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy. We encourage you to read this Privacy Policy carefully to make informed decisions.
What Information We Collect
We collect two types of data:
- Non-Personal Information: This includes un-identified and non-identifiable information such as aggregated usage data, technical information transmitted by your device, and browsing activity on our Site.
- Personal Information: This includes identifiable information such as your device data (e.g., geolocation, IP address), contact details (e.g., name, email, address, phone number), feedback or correspondence, and marketing preferences.
How Do We Receive Information About You?
We receive your personal data through various sources:
- When you voluntarily provide your details using the Site.
- When you use or access our Site in connection with our services.
- When you leave your contact details with us after attending our events.
- When you express interest in the properties and services we are marketing.
- From third-party providers, services, and public registers.
- When you engage with us for marketing and transactional purposes related to property sales, purchases, or leases.
How We Use Your Information
We may use your personal data for the following purposes:
- To communicate with you, send you notices regarding our services, and respond to customer service issues.
- To provide you with marketing offers and promotional materials.
- To serve you advertisements on our Site.
- To conduct statistical and analytical purposes for improving our Site.
- To share data with our subsidiaries, affiliated companies, and trusted third parties for hosting, storing, processing, marketing, and analytics purposes.
Disclosure of Information
We may disclose your personal data:
- To comply with legal obligations or governmental requests.
- To enforce our policies and agreements.
- To protect against illegal activities or suspected fraud.
- To collaborate with law enforcement agencies.
- In the event of a corporate transaction, such as a merger or sale of our company.
User Rights
Under Singapore’s PDPA, you have the right to:
- Access your personal data and request information on how it is being used.
- Request corrections to your personal data.
- Withdraw consent to the use of your personal data.
- Request the deletion of your personal data.
These rights are subject to certain exceptions and may be limited by regulatory requirements. To exercise your rights, please contact our Data Protection Officer (DPO) at [email protected]
Retention of Personal Data
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Retention periods will consider the type of data collected and the purposes for which it was collected.
Data Protection Officer (DPO)
We have appointed a Data Protection Officer (DPO) to ensure compliance with the PDPA. You can contact our DPO at [email protected] for any queries or concerns regarding your personal data.
Transfer of Personal Data Overseas
We may transfer your personal data outside Singapore for processing or storage. We ensure that any such transfer is compliant with the PDPA and that the receiving jurisdiction provides a comparable level of data protection.
Data Security
We take reasonable steps to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Marketing
We may use your personal data to send you marketing communications. You have the right to opt-out of receiving such communications at any time. Even if you opt-out, we may still send you service-related communications.
Cookies
We use cookies and similar technologies to enhance your experience on our Site. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our Site.
Updates or Amendments to this Privacy Policy
We reserve the right to amend this Privacy Policy at any time. Material changes will be effective immediately upon posting on our Site, and your continued use of the Site constitutes your consent to such changes.
Contact Information
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at [email protected].
Last Modified: Aug 2024
